Open hours: 9.00-17.00 Mon-Fri

Find Out About Ellen


Ellen is our Office Manager.  Since joining the team in 2017 she has become a welcoming and friendly voice for all our clients. Ellen is a keen rugby fan and has passed on her passion to her two boys.  She also enjoys visiting her family in Ireland whenever she can.  She has a little dog called Millie, who is almost 14, and a new puppy called Meka who joined the family in October 2020.

In an emergency today, when one of my very crucial hearing aids had been damaged and was inoperative, Rob at Andy Bird not only came and collected it from me at my workplace but arranged for it to be repaired and dropped it back to me, at home, approximately 3 hours later! Genuinely excellent service, and with a smile too! Thank you so much.

Superb customer service from the very friendly reception team to the very professional Andrew Bird himself. Definitely worth coming here rather than waiting for weeks on the NHS. These guys are prepared to go the extra mile with good humour and real expertise.

Very professional service, Andrew explains the whole process and delivers a 5-star service. Couldn't recommend highly enough! Completely pain-free which I have struggled with from other ear wax removal clinics! All staff are professional and personable.

Have a Question?

Drop a Line