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HESTERS WAY COMMUNITY RESOURCE CENTRE CASSIN DR, CHELTENHAM, GL51 7SU
Open hours: 9.00-17.00 Mon-Fri

Find Out About Vickie

Vickie

Vickie

Vickie joined the team in the summer of 2019 and fronts our reception.  She is on hand to answer calls at our head office from 9am to 5pm, Monday to Friday.  She also co-ordinates appointments for Rob and Jon. Vickie adores her four grandchildren and loves nothing more than spending a day in the kitchen baking with them.

In an emergency today, when one of my very crucial hearing aids had been damaged and was inoperative, Rob at Andy Bird not only came and collected it from me at my workplace but arranged for it to be repaired and dropped it back to me, at home, approximately 3 hours later! Genuinely excellent service, and with a smile too! Thank you so much.

Superb customer service from the very friendly reception team to the very professional Andrew Bird himself. Definitely worth coming here rather than waiting for weeks on the NHS. These guys are prepared to go the extra mile with good humour and real expertise.

Very professional service, Andrew explains the whole process and delivers a 5-star service. Couldn't recommend highly enough! Completely pain-free which I have struggled with from other ear wax removal clinics! All staff are professional and personable.

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